.sst-ticket-dashboard {
	display: flex;
	gap: 28px;
	background: #ffffff;
	border-radius: 14px;
	border: 1px solid #e2e8f0;
	padding: 20px 22px;
	box-shadow: 0 18px 45px rgba(15, 23, 42, 0.08);
	max-width: 1200px;
	margin: 24px auto;
}

.sst-ticket-dashboard-user {
	background: radial-gradient(circle at top left, #eff6ff 0, #ffffff 40%, #ffffff 100%);
}

.sst-ticket-dashboard-support,
.sst-ticket-dashboard-admin {
	background: radial-gradient(circle at top left, #ecfeff 0, #ffffff 40%, #ffffff 100%);
}

.sst-ticket-sidebar {
	width: 320px;
	border-right: 1px solid #e2e8f0;
	padding-right: 18px;
	padding-left: 2px;
	overflow-y: auto;
	max-height: 78vh;
}

.sst-ticket-main {
	flex: 1;
}

.sst-ticket-sidebar h2,
.sst-ticket-main h2 {
	margin: 0 0 12px;
	font-size: 18px;
	font-weight: 600;
	color: #0f172a;
}

.sst-ticket-sidebar-user {
	margin: 0 0 10px;
	font-size: 13px;
	color: #64748b;
}

.sst-new-ticket-button {
	margin-top: 4px;
	margin-bottom: 10px;
}

.sst-ticket-filters {
	margin: 8px 0 12px;
	display: flex;
	flex-wrap: wrap;
	gap: 8px;
	align-items: flex-end;
}

.sst-ticket-filters label {
	font-size: 12px;
	color: #64748b;
}

.sst-ticket-filters select {
	margin-top: 2px;
	min-width: 140px;
	border-radius: 999px;
	border: 1px solid #cbd5e1;
	padding: 4px 10px;
	font-size: 13px;
	background-color: #f8fafc;
}

.sst-ticket-list {
	margin-top: 8px;
	padding-right: 4px;
}

.sst-ticket-list-item {
	padding: 9px 11px;
	border-radius: 9px;
	cursor: pointer;
	margin-bottom: 6px;
	background: transparent;
	border: 1px solid transparent;
	transition: all 0.16s ease-out;
	display: block;
}

.sst-ticket-list-item strong {
	display: block;
	font-size: 13px;
	color: #0f172a;
	margin-bottom: 2px;
	white-space: nowrap;
	overflow: hidden;
	text-overflow: ellipsis;
}

.sst-ticket-author {
	font-size: 11px;
	color: #6b7280;
	margin-right: 6px;
}

.sst-ticket-status {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	padding: 2px 8px;
	border-radius: 999px;
	background: #e0f2fe;
	color: #075985;
	font-size: 11px;
	font-weight: 500;
}

.sst-ticket-list-item.is-active {
	background-color: #eff6ff;
	border-color: #bfdbfe;
}

.sst-ticket-list-item:hover {
	background-color: #f1f5f9;
	border-color: #dbeafe;
}

.sst-ticket-thread {
	border-radius: 14px;
	background: #f8fafc;
	padding: 14px 16px;
	max-height: 72vh;
	overflow-y: auto;
	border: 1px solid #e2e8f0;
}

.sst-ticket-thread-message {
	margin-bottom: 14px;
	padding: 10px 11px;
	border-radius: 10px;
	background: #ffffff;
	border: 1px solid #e5e7eb;
}

.sst-ticket-thread-message .sst-ticket-meta {
	font-size: 11px;
	color: #6b7280;
	margin-bottom: 4px;
}

.sst-ticket-thread-message .sst-ticket-content p {
	margin: 0 0 4px;
	font-size: 13px;
	color: #111827;
}

.sst-ticket-reply-form {
	margin-top: 14px;
}

.sst-ticket-reply-form h3 {
	margin: 0 0 6px;
	font-size: 14px;
	font-weight: 600;
	color: #0f172a;
}

.sst-ticket-reply-form textarea {
	width: 100%;
	min-height: 96px;
	border-radius: 10px;
	border: 1px solid #cbd5e1;
	padding: 8px 10px;
	font-size: 13px;
	resize: vertical;
}

.sst-ticket-reply-form button {
	margin-top: 8px;
}

.sst-new-ticket-form {
	margin-top: 16px;
	display: none;
	padding: 12px 12px 10px;
	border-radius: 12px;
	background: #f9fafb;
	border: 1px solid #e5e7eb;
}

.sst-new-ticket-form.is-open {
	display: block;
}

.sst-new-ticket-form h3 {
	margin: 0 0 8px;
	font-size: 14px;
	font-weight: 600;
	color: #0f172a;
}

.sst-new-ticket-form-inner p {
	margin: 0 0 8px;
}

.sst-new-ticket-form-inner label {
	font-size: 12px;
	color: #4b5563;
}

.sst-new-ticket-form-inner input[type="text"],
.sst-new-ticket-form-inner input[type="url"],
.sst-new-ticket-form-inner textarea {
	width: 100%;
	border-radius: 9px;
	border: 1px solid #cbd5e1;
	padding: 6px 9px;
	font-size: 13px;
	margin-top: 2px;
}

.sst-drop-area {
	border: 1.8px dashed #cbd5e1;
	border-radius: 10px;
	padding: 10px 12px;
	text-align: center;
	margin-top: 6px;
	margin-bottom: 6px;
	background-color: #f8fafc;
	cursor: pointer;
	transition: all 0.16s ease-out;
}

.sst-drop-area.is-dragover {
	background-color: #e0f2fe;
	border-color: #38bdf8;
}

.sst-drop-area input[type="file"] {
	display: none;
}

.sst-drop-area p {
	margin: 0;
	font-size: 12px;
	color: #64748b;
}

.sst-drop-files-list {
	margin-top: 6px;
	font-size: 12px;
	text-align: left;
	color: #0f172a;
}

.sst-drop-file-item {
	margin-bottom: 2px;
}

.sst-attachments {
	margin-top: 8px;
	display: flex;
	flex-wrap: wrap;
	gap: 6px;
}

.sst-attachments a img {
	display: block;
	border-radius: 6px;
	border: 1px solid #e5e7eb;
	box-shadow: 0 4px 10px rgba(15, 23, 42, 0.08);
}

.sst-admin-metrics {
	margin-bottom: 14px;
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
	gap: 10px;
}

.sst-admin-metrics p {
	margin: 0;
	font-size: 13px;
	color: #4b5563;
}

.sst-admin-grid {
	margin-top: 8px;
}

.sst-admin-ticket-grid {
	list-style: none;
	padding: 0;
	margin: 0;
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
	gap: 10px;
}

.sst-admin-ticket-grid li a {
	display: block;
	padding: 10px 11px;
	border-radius: 10px;
	border: 1px solid #e5e7eb;
	background: #ffffff;
	text-decoration: none;
	transition: all 0.14s ease-out;
}

.sst-admin-ticket-grid li a strong {
	display: block;
	font-size: 13px;
	color: #0f172a;
	margin-bottom: 3px;
}

.sst-admin-ticket-meta {
	font-size: 11px;
	color: #6b7280;
}

.sst-admin-ticket-grid li a:hover {
	border-color: #bfdbfe;
	box-shadow: 0 10px 25px rgba(15, 23, 42, 0.08);
}

.sst-timer {
	margin-top: 10px;
	padding: 7px 10px;
	background-color: #f1f5f9;
	border-radius: 999px;
	display: inline-flex;
	align-items: center;
	gap: 8px;
	border: 1px solid #e2e8f0;
}

.sst-timer-label {
	font-size: 12px;
	color: #0f172a;
}

.sst-timer.is-running {
	background-color: #dcfce7;
	border-color: #86efac;
}